Welcome to The Phoenix Surgery Website
OUR 'PATIENT ACCESS' APPOINTMENT SYSTEM FEATURED ON SKY NEWS
OUR GP APPOINTMENT SYSTEM CHANGED ON 9th DECEMBER. FEEDBACK FROM PATIENTS IS ALREADY POSITIVE AND THE SURGERY WAS FEATURED ON SKY TV THROUGHOUT 6th JANUARY AS PART OF 'SKY NEWS GENERAL PRACTICE DAY'. THERE IS ALSO AN ARTICLE IN THE FEBRUARY EDITION OF 'LINK' MAGAZINE.
IF YOU FEEL THAT YOU NEED TO SEE OR SPEAK WITH A GP, SIMPLY TELEPHONE THE SURGERY AND THE DOCTOR WILL CALL YOU BACK AS SOON AS POSSIBLE.
Patient Leaflet (Front) Patient Leaflet (Inside)
This surgery was amongst the first in Swindon to be routinely inspected by the Care Quality Commission which became responsible for registering GP practices in April 2013.
Our full-day inspection on 6th November was quite intense but we are pleased to advise patients that we were judged to have met the required standard for all six areas that were inspected.
Please click the image to read the full report.
NHS CARE DATA UPLOADS SUSPENDED UNTIL AUTUMN 2015
ON 18th FEBRUARY 2014 AN ANNOUNCEMENT WAS MADE BY NHS ENGLAND THAT THE PLANNED IMPLEMENTATION OF THE NHS 'GPES' SERVICE (ORIGINALLY SCHEDULED FOR APRIL) WILL NOW BE SUSPENDED UNTIL THE AUTUMN. THIS IS TO ALLOW FOR MORE PUBLICITY AND INFORMATION TO BE PROVIDED TO PATIENTS. WE UNDERSTAND THAT FURTHER DETAILS OF THE NEW CAMPAIGN WILL BE AVAILABLE SHORTLY BUT PREVIOUS INFORMATION CAN BE FOUND BY FOLLOWING THESE LINKS:
NHS Choices Patient Leaflet Patient FAQs
SHOULD YOU NOT WISH YOUR DATA TO BE UPLOADED PLEASE CONTINUE TO INFORM THE PRACTICE UNTIL WE RECEIVE FURTHER DIRECTION.
THE PHOENIX SURGERY IS PLEASED TO SUPPORT SWINDON STROKE SUPPORT GROUP VIA THE SALE OF PRE-OWNED BOOKS AND TO HAVE BEEN INVITED TO PARTICIPATE IN THE 'TOOTHILL BIG LOCAL' PROJECT.
This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.
The Phoenix Surgery in Swindon provides patient-centred traditional 'family doctor' care and is a founder member of the Family doctor Association. As a service to patients we also offer extended surgery hours on many Tuesday and Thursday evenings for pre-booked appointments.
The practice is open for the registration of new patients living in West and North Swindon, as well as the nearby villages. You will need to call into the surgery to register with us and book a new patient health check.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information - the Video Library, Long Term Conditions and Minor Illness sections can be accessed from the links on the right hand side of this page and have literally hundreds of interesting and informative videos available.
ONLINE APPOINTMENT BOOKING
WE ARE SORRY TO ADVISE THAT ONLINE APPOINTMENT BOOKING IS CURRENTLY SUSPENDED WHILST WE CHANGE TO THE NEW PATIENT ACCESS APPOINTMENT SYSTEM.
We hope to re-introduce booking of GP telephone calls during the first week of February 2014 but the online system can still be used to order repeat prescriptions.
Most exisiting account holders for Emis PatientAccess can still log into SystmOnline using their previous details - see the 'Online Appointment Booking' section of this website for more information.
If you would like to apply for a SystmOnline account please print this application form and return the completed form to the practice.
To access SystmOnline please click below:
(Site updated 10/03/2014)